Telling Stories in our Organizations

"This firm had developed a reputation for being a terrible place to work. When I met with the head of the firm, he illustrated the problem with a personal example. Just recently, he told me, a client meeting had been scheduled on the day one of his employees was getting married. 'I told her she needed to be there. That the meeting was early enough and she could still get to her wedding on time.' He paused and then continued, 'I'm not proud of that story, but it's how we've always operated the firm.' Then he looked at me, 'So, Peter, how do you change the culture of a company?'" In this Harvard Business Press article, author Peter Bregman shares his approach to organizational culture change: "If you want to change the culture, you have to change the stories."

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