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Nov 9, 2008
"Appreciation is a wonderful thing. It makes what is excellent in others belong to us as well." --Voltaire
A Hospital With A Difference
Anne Lang, head of human resources at Winchester Hospital, pulls out a simple, black box and flips it open. Inside is a small but telling stack of reasons why this 229-bed community hospital is the state's top place to work. At Winchester, Lang and other managers keep index cards listing how employees prefer to be rewarded: in a meeting, in the hospital newsletter, personally, with chocolate or sports gear. Senior managers started the tradition in 2005 to meet its 2,600 employees' yearning for a more formal system of rewards, big and small. "It was in response to our employee survey results," said Lang. "Every two years, we do a formal employee survey. They said, 'You know, you could do a better job on recognition.' "
BE THE CHANGE
Make a habit of appreciation.
