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Apr 27, 2008
"The first duty of love is to listen." --Paul Tillich
Listening to People
"The effectiveness of the spoken word," say Ralph G. Nichols and Leonard A. Stevens, "hinges not so much on how people talk but mostly on how they listen." In this article in the Harvard Business Review, Listening to People, they open up a subject of tremendous practical importance. We have assumed that learning to read will automatically teach one to listen. While some of the skills attained through reading apply to listening, the assumption is far from completely valid. Listening is a different activity from reading and requires different skills. Nichols and Stevens share their research and discuss steps for improving listening skills. (PDF, 60kb)
BE THE CHANGE
Who is the best listener you know? Write a thank-you note to this person today.
