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Nov 9, 2007

"Communication does not depend on syntax, or eloquence, or rhetoric, or articulation but on the emotional context in which the message is being heard. People can only hear you when they are moving toward you, and they are not likely to when your words are pursuing them. Even the choices words lose their power when they are used to overpower. Attitudes are the real figures of speech." --Edwin H. Friedman

Speed Reading People

In the workplace, social settings, and family situations, effective communication is key to productive relationships. But different personality types communicate in different ways, often causing communication breakdowns when opposing styles clash. That's why one company is putting its entire 1,100-person work force through SpeedReading People, a program that teaches techniques for rapidly identifying other people's personality types -- and then tailoring your communication style to match theirs. The goal of the training is not to manipulate other people but to learn to adapt the way you interact with others to their temperaments. The benefit is improved personal and professional relationships, enabling managers to delegate more effectively, bosses to better motivate their employees, coworkers and family members to interact more harmoniously, and people with very different personalities to quickly establish rapport.