Lessons From A Dyslexic CEO
As a student, Paul Orfalea had always had trouble with words, so he focused instead on people. Kinkos, the mega copy centre chain store he started, is testimony to his inspiring ability to turn the disability of dysexia into an asset. Through his tremendous people skills, and really paying attention to the things that matter, Orfalea grew Kinkos into a household brand. He says, "My favorite question at Kinko’s was, ' 'What can we do to make you happy?' That didn’t apply just to business. It was, 'What we can do to make you happier in any area?' I believe to be happy in life you have to have three things in balance: work, love and play." Orfalea shares more of his life philosophy in this interview.
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